Mavis Tires & Brakes

Kimberly Montgomery 2 months ago

New to town and was referred by my employer to use this business for any car issues I might run into. Realized I had a slow leak in one of my tires so came by where Jason and J’rome helped me out. They were so friendly and fast, especially on a Saturday morning! Thank you all again and will definitely be back for my routine maintenance.

Knadia Hankerson 2 months ago

Came in as a walk in for some tire issues. I was instantly greeted by Jrome before I even walked through the door. I told him my concern and he immediately sprung into action. It almost felt like a dad making sure his daughter was taken care of! The owner Jason is so professional yet warm! You can tell he takes pride in what he does and cares about his customers and their cars. He said “We’re going to do what we have to do to make sure your on the road safely” and that’s all I needed to hear yo know I was in great hands! They took REALLY great care of me at Mavis! 10/10 5 stars. All the stars! I will definitely be back and I encourage you to go to them for your tire needs!

Michelle D 3 months ago

I wanted to leave an exceptional rating and review but, after driving away with my brakes, rotors, and calipers replaced but no longer having a parking brake, I'm not in that mindset anymore. After getting home, I noticed my parking brake felt loose and did not engage. My car is a standard shift so the parking brake is kind of essential. I took my car back, waited for an hour, then was summoned out to the garage. A young man tried to explain that since my car is sooo old, (it's a 2015) that the brake cable was never replaced and now it's stretched and not going to work as well. It worked perfectly fine when I dropped it off, but now I can push the car by hand with the brake fully engaged. So, now I'm told if I want a parking brake, I have to take it to a shop with those tools as they can't fix it. Idk what to think, to be honest. I just know that my parking brake worked great before Mavis replaced parts and now it doesn't. You do the math.

Traneka Mays 3 months ago

I had an excellent experience with Jason at the Mavis Tires & Brakes location on Ryan Street in Lake Charles. I want to be clear that this review is specifically for this location. Even though they were extremely busy, everyone remained professional, courteous, and organized. They had several technicians working, so they were able to get my vehicle in within a very reasonable amount of time. What impressed me most was the honesty and transparency. Jason took the time to show me exactly what my brakes and rotors looked like and explained everything in detail so I could clearly understand what needed attention and why. Before coming here, I had visited other shops where I didn’t feel confident in the recommendations I was being given. At this Mavis location, I never felt pressured or like anyone was trying to sell me services I didn’t need. Instead, I felt informed, respected, and comfortable making the right decision for my vehicle. Jason was exceptionally professional, knowledgeable, and patient throughout the entire process. It’s hard to find honest, trustworthy customer service these days, and he definitely delivered. If you’re looking for a shop that values integrity and trea

Lysiy Dzwoniarek 4 months ago

I recently had some service done here and was really pleased with how everything turned out. The team was very professional and took the time to explain exactly what my car needed without any pushy sales tactics. Everything was finished in a reasonable amount of time, and it feels much safer to drive now. I would definitely recommend them if you need some reliable maintenance done.